Vendor Policies 2018

Payments

1. The full balance of your invoice is due at the time of booking.
2. If your payment has not been received after one week from the invoice date, your spot will become available to another vendor.
3. Payment must clear before market day. If you book less than a week before the market you cannot pay by Paypal e-cheque.
4. Payments are non­-transferable to another market date, as each event has individual associated costs that the ESF pays in advance - staff, rental equipment, marketing materials, promotion & distribution etc.

Refunds and Cancellations

1. Cancellation notice must be provided and confirmed by ESF a minimum of 30 days prior to the event date in order to receive a refund of 75%. No refund is provided if cancellation occurs within 29 days of the event.
2. If you book your dates at a discounted  rate you will not be eligible for a refund in the event of cancellation. We will always do our best to accommodate a switch, but cannot make any guarantees. 

Late Arrival Policy

Vendors MUST be present at least 30 minutes before the doors open. If you are not present by this time your booth will be re-allocated and your vendor fee forfeited.

Table and Booth Policies
We have two categories for bookings: Tabletop and Booth

1. Tabletop bookings will fit 1 standard 6’ x 2.5’ table. Additional fixtures (i.e. clothing racks, tables) are not permitted.
2. Booths are 5’ x 10’ and will fit one of the following options:

  • 1 standard 6' x 2.5' table + 1 rack

  • 1 standard 6' x 2.5' table + 1 small table (4' or smaller)

  • 2 racks (5' or smaller) + 1 small table (4' or smaller)

  • 3 racks (5' or smaller)

ESF staff will be on site during load in to support with booth configuration and answer display related questions. As you can imagine, ESF events have many moving parts. Please be aware that you may be asked to re-configure or even move your booth if a cancellation occurs. 

Additional Policies

1. Double racks are not permitted
2. Vinyl banners are not permitted at the ESF we encourage DIY signage! Any signage larger than 3ft. must be approved by ESF staff in advance.
3. Vendors are not permitted to burn candles inside the Ellis Building.
4. All bags, boxes, and storage bins must be removed from view before the doors open. If you are using plastic bins as part of your display they must be covered with a tablecloth or blanket.
5. Sharing is not permitted for Tabletop bookings.
6. All Booth sharing MUST be approved by ESF prior to booking. Vendor fees increase by 50% for shared booths.
7. All goods must be approved by ESF, please provide a detailed and accurate idea of what you plan to bring in your application. ESF reserves the right to determine if goods are not suitable for the market place.

Promotion Responsibility

When participating in ESF events, vendors are expected to make an effort to promote the event via social media and word of mouth. Please help out by inviting your friends and family to the Facebook event, and posting about the event on Instagram!

If you have any questions or concerns please contact Info@EastsideFlea.com